Q: How do you ship your products?
A: Small orders (less than $100 or 1 lb.) usually ship via USPS Priority Mail. Large orders usually ship via FedEx Ground. We also have expedited shipping options (3-day, 2-day and overnight) through FedEx. Most orders ship out on the next business day.

Q: Can I become a distributor or reseller of your products?
A: Yes, we have a very successful reseller/distributor program. In order to become a reseller/distributor, you must be able to order in bulk (the minimum order is a case or 12 of Indium or d-Lenolate) and you must possess a reseller’s license and a Federal Tax ID number.

Q: What is the suggested dosage of d-Lenolate?
A: The amount of d-Lenolate you take varies according to the reason you are taking it. For maintenance of good health and increased energy, take 1-2 capsules daily. For conditions of ill health, take 1-2 capsules three times daily. d-Lenolate can be taken with or without food.

Q: Can I take d-Lenolate with my prescription medicines/other supplements?
A: d-Lenolate may be taken with any other food supplements, but is not recommended to be used with any type of antibiotics.

Q: Are there any animal by-products in your d-Lenolate capsules?
A: No, there are no animal by-products in our d-Lenolate capsules. The capsules are vegetable-based and the only ingredient is the olive leaf.

Q: Is use of d-Lenolate recommended for pregnant or nursing women?
A: d-Lenolate may be taken during pregnancy or while nursing, but we highly recommend speaking to your obstetrician before using any food supplements during this time.

Q: Can children take d-Lenolate?
A: d-Lenolate may be safely taken by children. For ease of swallowing, we have created a smaller capsule for children (120 mg versus the 500 mg adult size). Also, the capsule may be pulled apart so the d-Lenolate powder inside can be mixed directly into juice for ease of consumption.

Q: Is d-Lenolate effective for senior citizens?
A: d-Lenolate’s main purpose is to support your immune system. Since as we age, your system is constantly exposed to more pathogens (viruses, fungus, bacteria, yeast, etc), older individuals often will note more results then the younger population. Therefore, yes, d-Lenolate is effective for senior citizens.

Q: I noticed olive leaf extract on the shelf at my local supplement store. What makes your product different?
A: d-Lenolate actually has a patent on the extraction process which allows us to preserve more active components within the olive leaf than other products. Furthermore, East Park Research completed clinical studies that proves d-Lenolate has anti-microbial and anti-bacterial activities.

Q: What is the percentage of Oleuropein in your d-Lenolate?
A: The oleuropein content of our product varies by the batch we produce. The minimum oleuropein content of d-Lenolate is 18% and sometimes it goes as high as 23% depending on the batch of leaves and where it comes from.

Q: Can I give d-Lenolate to my pets?
A: Yes, d-Lenolate is safe to use in pets. We have had customers successfully use our product with horses, dogs, cats, and rabbits.

Q: How long has d-Lenolate been on the market?
A: d-Lenolate is our oldest product and it has been on the market since 1995.

Q: Can I take the Indium products with my prescription medicines/other supplements?
A: Indium may be taken with any prescription medication, but is not recommended to be used with the body building supplement known as ‘creatine’. Other supplements will not contradict the Indium.

Q: Is use of Indium recommended for pregnant or nursing women?
A: Indium is not recommended for pregnant women or while nursing.

Q: Can children take any of the Indium products?
A: Indium is not recommended for anyone younger than the age of 18.

Q: Is Indium effective for senior citizens?
A: Indium’s main purpose is to support your glandular functions. Since as we age, these functions tend to decrease, Indium is actually more effective on older individuals than the younger population. Therefore, yes, Indium is effective for senior citizens.

Q: What is the difference between Indium-XL and Indium Energy?
A: The main difference, obviously, is the form these two products come in. Indium-XL is in a liquid form and Indium Energy comes in tablet form. Also, Indium Energy contains extra trace elements for people who do not take daily supplements.

Q: What are the trace elements in Indium Energy?
A: Indium Energy contains: Indium Sulfate, Zinc Oxide, Copper Oxide, Selenium, Chromium, Manganese and Potassium Iodide.

Q: How long have the Indium products been on the market?
A: Indium has been on the market in the form of Indium-XL since 2001. Indium Energy is our newest release and it has been on the market since 2003.

Q: I once read that Indium should only be taken in liquid form, but you also offer it in a tablet form? Also, does it need to be taken on an empty stomach first thing in the morning?
A: Most publications on indium sulfate were written during or prior to the 1990s. Through further research and studies, we have found that indium can be very carefully rendered as effective in the solid form as it is in the liquid form. A dissolution study showed that indium will still enter the blood stream if taken with food, but at a slower pace than without food. The time of day in which the supplement does not change its effectiveness.

Q: Can I take Flu-Ban with my prescription medicines/other supplements?
A: Flu-Ban may be taken with any other food supplements, but is not recommended to be used with any type of antibiotics.

Q: Is use of Flu-Ban recommended for pregnant or nursing women?
A: Flu-Ban may be taken during pregnancy or while nursing, but we highly recommend speaking to your obstetrician before using any food supplements during this time.

Q: Can children take Flu-Ban?
A: Consult your physician on the use of Flu-Ban for children younger than 3. Many parents crush the tablet or a portion of a tablet and mix it with juice for ease of consumption.

Q: Can I stay on the Flu-Ban product?
A: We do not recommend you use the Flu-Ban continuously. The maximum number of days we recommend you use Flu-Ban is nine consecutive days. Otherwise, we suggest you use the d-Lenolate for preventative measures.

Q: Is Flu-Ban effective for senior citizens?
A: Flu-Ban’s main purpose is to combat symptoms the flu and cold virus. Your age will have no effect on the results of this product.

Q: What are the active ingredients in Flu-Ban?
A: The active ingredients in Flu-Ban are East Park Research’s d-Lenolate, a patented homeopathic blend and Neem leaf extract. For all ingredients, click here

Q: What is Neem?
A: Neem is a highly regarded, almost sacred tree grown in India. Our Neem powder is painstakingly extracted from hand picked leaves fro this truly special tree. Leaves from the Neem tree have been used for centuries by the Indian people to treat many ailments including the potential fatal ravages of the Flu.

Q: How long has Flu-Ban been on the market?
A: Flu-Ban has been on the market since 1997.

Q: Can I use the soaps and topical with my prescription medicines/other supplements?
A: The hair and skin care products may be used at any time, but will be less effective if used in conjunction with an antibiotic cream or ointment.

Q: Is use of the Topical Skin Treatment Formula recommended for pregnant or nursing women?
A: Topical may be used during pregnancy or while nursing, but we highly recommend speaking to your obstetrician before using any herbal ointments during this time.

Q: Is use of the Original Cleansing Bar or Rosemary Body Soap recommended for pregnant or nursing women?
A: Both bars may be safely used during pregnancy and while nursing.

Q: How long have these skin care products been on the market?
A: The Original Cleansing Bar and the Topical Skin Treatment Formula have been on the market since 1999.

Q: Can I swallow the Topical formula?
A: The Topical formula is not recommended for ingestion.

Q: How do you use the Cleansing Bar?
A: The Cleansing Bar can be used in two ways. First, you can use it in place of your normal soap during your daily bathing routine. Secondly, if you are using it to combat a skin condition, you should use it to wash the affliction 2-3 times daily.

Q: I just started using the Cleansing Bar and the Topical Formula, but my condition is getting worse! What’s wrong?
A: Initially, when using the Cleansing Bar and Topical Formula, some customers due note an initial worsening of the condition they are using it against. Don’t worry. This is a typical -- and even desired - reaction, as it shows the area is being purged of toxins. This is similar to the Herxheimer Response some people may experience when taking the d-Lenolate capsules.

Q: Is it natural?
A: Yes, SANKOM Dietary Fibres is a natural product and 100% Swiss.

Q: Because there are fibres in the SANKOM Dietary Fibres can it cause a laxative effect?
A: No, SANKOM Dietary Fibres is not a product targeted at producing laxative effects. The technology used to produce SANKOM Dietary Fibres is highly advanced, which creates a natural healthy digestion effect. If have too many SANKOM Dietary Fibre chews it may give you a feeling of having eaten a lot of fruit and vegetables, but a non-laxative, natural relief.

Q: How many calories are there in each SANKOM chew?
A: There are only 15 calories per chew. SANKOM Dietary Fibres is the ideal snack when feeling hungry during the day because you get your something sweet and don't gain weight.

Q: Do all 4 flavours have fibres?
A: Yes all four flavors of SANKOM Dietary Fibres have fibres; oligofructose and inulin, the taste/flavors are:
- SANKOM Dietary Fibres with Vitamin A, C, E (strawberry flavor)
- SANKOM Dietary Fibres with Vitamin C (cherry flavor)
- SANKOM Dietary Fibres with Green Tee extracts (grapefruit flavor)
- SANKOM Dietary Fibres with Magnesium (peach flavor).

Q: Are the SANKOM Dietary Fibre chews suitable for Children?
A: Yes, the SANKOM Dietary Fibres are suitable for children because of their natural composition. It is especially advised for children who do not eat sufficient fruits and vegetables.

For more answers about Sankom products, visit their FAQ Forum (www.sankom.com/en/forum/):